COC 4: Maintaining and Repairing Systems and Networks

System and Network Maintenance

This module covers maintaining and repairing computer systems and networks including preventive maintenance, troubleshooting, backup and restore procedures, and system optimization. You will learn to keep systems running efficiently and resolve issues effectively.

Duration

32 Hours

Prerequisites

Intro to CSS + COC 1 + COC 2 + COC 3

Format

Lecture + Hands-on

Learning Objectives

By the end of this module, you will be able to:

Perform preventive maintenance on computer systems and networks

Diagnose and troubleshoot system and network problems

Configure backup and restore procedures

Set up file and printer sharing

Implement network security measures

Document maintenance and repair procedures

Types of Maintenance

Understanding different maintenance approaches and their specific applications in system management.

Preventive Maintenance

Regular maintenance to prevent system failures

Regular inspections
Software updates
Hardware cleaning
Performance monitoring

Corrective Maintenance

Repair and fix issues when they occur

Troubleshooting
Component replacement
Software fixes
System recovery

Predictive Maintenance

Monitor systems to predict potential failures

System monitoring
Performance analysis
Trend analysis
Early warning systems

Emergency Maintenance

Immediate response to critical system failures

Critical repairs
System restoration
Data recovery
Emergency procedures

Network Services

Essential network services for maintaining and optimizing system performance.

Backup and Restore

Data protection and recovery services

Automated backups
Data recovery
Version control
Disaster recovery

File and Printer Sharing

Network resource management and sharing

File sharing
Printer sharing
Permission management
Access control

System Monitoring

Real-time system and network monitoring

Performance monitoring
Resource tracking
Alert systems
Log management

Security Management

Network and system security implementation

Firewall configuration
Access control
Security updates
Threat prevention

Security Measures

Essential security practices to protect systems and networks during maintenance operations.

Access Control

Implement proper user authentication and authorization

Data Protection

Secure data storage and transmission

Network Security

Protect network infrastructure and communications

Backup Security

Secure backup and recovery procedures

Course Modules

Structured learning modules covering all aspects of system and network maintenance.

Core Assessment Tasks

Task 1: Backup and Restore Operations (Module 1) | Task 2: File and Printer Sharing (Module 2)

These modules will be thoroughly assessed hands-on during your TESDA evaluation.

TASK 1

Backup and Restore Operations

Configure and perform backup and restore operations over network connections for data protection.

10 hours

Network Backup Configuration

Backup Types & Strategies

Restore Procedures

Data Integrity Verification

TASK 2

File and Printer Sharing

Setting up and managing shared resources on the network

8 hours

File Sharing

Printer Sharing

Permissions

Network Access

Troubleshooting and Repair

Diagnosing and fixing system and network problems

8 hours

Problem Diagnosis

System Repair

Network Troubleshooting

Performance Optimization

Documentation and Reporting

Creating and maintaining maintenance documentation

6 hours

Maintenance Logs

Repair Reports

System Documentation

Performance Reports

Assessment Criteria

Your performance will be evaluated based on the following criteria:

Proper preventive maintenance procedures

Effective troubleshooting and problem resolution

Successful backup and restore operations

Correct file and printer sharing configuration

Implementation of security measures

Complete documentation and reporting

Congratulations!

You have completed all four Core Competencies of CSS NC II Training. You are now ready for assessment!

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